Before you look at cleaning services, you need to decide how often you want a cleaner to come to your home. Firstly, how much do you need to clean? Secondly, and maybe more importantly, you need to make a decision on the frequency your home will be cleaned.

Maybe you want to have the house cleaned by professional cleaners twice a week, or you just need a major sweep once a month? These are some of the initial areas you’ll need to consider before you hire a cleaning company.

Ideally, you should go for cleaning services that will fit your schedule, and a cleaning company that will accommodate your needs at times that are most convenient for you.

A vital step in hiring a cleaning company is making your expectations clear. During an in-home or a phone consultation with a prospective cleaning service, communicate your concerns and expectations, so the company can provide you with a pricing and a cleaning scope that meets your specific demands.

• Do you want the bathrooms clean?
• Do you want all rooms vacuumed?
• Do you want the kitchen scrubbed?

The more you know what you need to be cleaned, the more specifically you can speak to a cleaning agency to provide a cleaner to your home. Using your requirements they’ll be able to advise you, based of their experience, about whether you need an ad hoc or regular clean and at what frequency.

A good cleaning company will focus on the customer experience from the time you inquire about the services, until the time they complete the cleaning services. If you find that the company is responsive and takes the time to address all your concerns about the service, then it is most likely that you will have a great experience in hiring that company. This is because responsiveness is one of the first indicators of a cleaning company’s consistency, reliability and whether you can trust them.

Note: Observe the time that it takes the company to respond to your queries, and the way they handle your concerns, and you will get an idea of how reliable they are.

Ask professional cleaning companies for any feedback from their previous customers who can vouch for the quality of their services. A good cleaning company will not hesitate to show you written recommendations and customer reviews because they know that these references reflect the customers’ trust.

By checking what previous and current customers have to say about the company, you get a good sense of what results you can expect when you hire them for your own home. Past testimonials can also give you a good picture of the quality of work and overall professionalism of a home cleaning company.

This is one of the most important factors to consider before making a hire. The cleaners will spend a considerable amount of time inside your home to complete the service, and you can’t always be there to keep an eye on what they are doing.

You want to ensure that you hire reputable cleaning teams and that the you trust the cleaner/s that service your home. Ask any cleaning company you are looking to hire what security checks they have in place to ensure the safety of your home.  At Pristine Home all of our cleaners are personally interviewed and vetted to ensure we offer a trusted service to our customers.

A reputable cleaning company will conduct background checks and drug testing on their employees to make sure they are honest and trustworthy.

Another important thing to ask your prospective home cleaning company is their policy regarding keys and key cards. How do they determine who is eligible to access the building, and manage the key cards? If the cleaning company do not have ready answers for these questions, then you might want to look elsewhere.